southafricalogoBL Premium reports that the computer system of the body that is supposed to compensate workers who get injured at work is not broken and is working properly, although new registration procedures are more demanding, claims its CEO.  

Compensation Fund (CF) commissioner Vuyo Mafata was responding to the recent outcry over the non-payment of claims, which prompted affected stakeholders, including medical practitioners, to last week launch the Injured Workers Action Group (IWAG).  The CF provides compensation to employees who are injured or contract diseases through the course of their employment.  It is financed by levies paid by employers.  The fund switched off its old computer system in August and replaced it with a new SAP-based system in October.  Stakeholders say the new system is dysfunctional as they have difficulty logging in and getting access to it.  Mafata, employment & labour minister Thulas Nxesi and deputy minister Boitumelo Moloi updated MPs last Wednesday on the performance of the fund.  Mafata indicated:  “The system does what it is designed to do in terms of validating controls so that we don’t have fraudulent claims, incomplete claims and inaccurate claims and incidents of overbilling and inaccurate billing by providers who have rendered services to our clients.  When the system identifies such invoices it rejects them and sends the feedback back to employers.”  Nxesi’s spokesperson indicated that the proposed way forward was for Mafata to meet service providers; for the parliamentary portfolio committee to visit the CF to learn about the challenges being experienced; and for the fund to develop an action plan.

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